Previously on Ultimate — the shock-worker movement  while implementing Utima e-Service in i-Zet company and its fabulous results.

Our decent fairy tale went forward quite typically:  i-Zet lived happily ever after and moreover got PROFIT!

The company was noticed, so they started receiving offers from the big (and not very big) boys calling them for setting co-operatives to make even greater profits.

For example, from Media Markt.

Therefore  i-Zety guys  got place  in Media Markt shops under the sign "Powerful Service"  — installation of  antivirus software, archiving utility, codec and rendering of other quite marginal services. Media Markt undertook all marketing activities, but in return they needed high performers. Not to rain on their parade. Not a single raindrop.

It is worth while mentioning  that before i-Zet some fellows had already worked with Media Markt, but because of German demanding quality policy tso amazingly fast that it is worth a praise.  without Ultimate e-Service.

Now then, i-Zet has come in Media Markt. Business-processes were organized up to par, which enthused exacting Alemanni ("Quadratisch, praktisch, gut!"): at the counter there were only two persons standing, of gadgetry there were only a NumPad (small numeric keypad) and a bar code scanner.

Customer’s phone number and product serial number should be entered into e-Service. After service is payed by customer (at the checkout) engineer starts his work on system signal. Then engineer reports on work already started to e-Service with a beeping barcode of device in process. And the system automatically sends SMS-notifications like "The work is started" to customer’s phone.

When the work on this order is over, engineer scans bar code of the device again, e-Service comprehends that the order is complete, SMS informs customer about this all-praised occasion, the aforesaid customer in their turn comes and takes the upgraded device.

Here business cycle is over, profit from the order is recorded.
"The ingenious is always simple". Next!

A sting in the tail from Ultima Consulting
KEY from St. Petersburg having one foot in the grave has tried to repeat and create something like that, but par to the course it was pouring on their parade because of their own efforts — KEY was standing one foot in the grave for too long. Through archaic nature of business organization (such modus operandi was on the cutting edge of progress in the days of the first department stores in the 1830s-40s) the main actor of business process of KEY’s sales is a [hanger-on] "consultant". The one who kinda "sales" everything. How he "sales" is clear (that is where again the grave is coming from), and in a few months the conjoint selling might of KEY’s "consultants" generated a colossal steam composed of 7 (seven) orders. After that KEY’s management drew — the only true — conclusion: the service is unclaimed. And what conclusion did you expected? Now you understand! Altogether they were pushing more and more daisies, and meanwhile KEY’s goal oriented management has been epically moving furniture around for 650 million dollars (mamma mia, and it is not even Pepsi!).

Automatic bilateral settlement maintenance for completed orders was certainly introduced into functionality of business cooperation between i-Zet and Media Markt.

Nowadays unfortunately — much to i-Zet regret — all this splendour is gone. Media Markt was so pleased by the way in which the plan was successful (every way), that now Media Markt does everything on their own — what’s the big idea of breaking bread? That is the meaning of the competitive market: if you do not own any of firmly fixed distinguishing attributes, be ready to find out, that your technologies are copied and — hasta la vista, baby! — you are blended in with a crowd again.

While in Villaribo i-Zet was gainfully copulating with Media Markt in Villabajo Yandex has almost created a new useful service: search for service providers. For time of operation testing Yandex has chosen five companies-service providers (across the country) which, according to them, are exemplary contractors.

Should be no surprise that according to quality control department of Yandex (may God grant them long life, they work much better than it is common for departments of big companies) the honored user of Ultimate e-Service — repeatedly mentioned in the pages of this site company "Ruki-iz-plech" (Handy men) — has become an exemplary contractor.

And you can have it just as well as that.